Privacy Policy

Last updated: April 12, 2026

1. Introduction

PostSocial ("we," "our," or "us") is operated by Anupam Goyal, an individual operating under the brand name PostSocial as a sole proprietor based in India.

For the purposes of applicable data protection laws, the data controller is:

Anupam Goyal

Sole Proprietor, PostSocial

India

Email: info@postsocial.in

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated social media marketing platform ("the Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide, including:

  • Account Information: Name, email address, password, profile details
  • Business Information: Brand details, target audience, preferences
  • User Content: Text, images, prompts, and other content you input or upload
  • Payment Information: Billing details (processed via third-party providers)
  • Social Media Access: OAuth tokens for connected accounts

2.2 Automatically Collected Information

We automatically collect:

  • Usage Data: Features used, pages visited, interaction patterns
  • Device Information: IP address, browser type, operating system
  • Log Data: Errors, performance metrics
  • Cookies & Tracking Technologies

2.3 Information from Third Parties

We may receive data from:

  • Social media platforms (when you connect accounts)
  • Authentication providers
  • Analytics tools

3. AI Processing and User Content

Our Service uses third-party artificial intelligence (AI) providers to generate content.

When you use AI features:

  • Your inputs (text, images, etc.) may be processed by AI providers
  • Processing is done solely to generate outputs requested by you

We do not use your content to train our own machine learning models unless explicitly stated.

We take reasonable steps to ensure AI providers handle your data securely and in accordance with applicable laws.

4. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service
  • Generate AI-based content
  • Manage accounts and provide support
  • Communicate updates and marketing (you can opt out)
  • Analyze usage and improve performance
  • Maintain security and prevent fraud
  • Comply with legal obligations

5. How We Share Your Information

We do not sell your personal data.

We may share your information with:

Service Providers

  • Cloud hosting (e.g., AWS, Google Cloud)
  • Analytics (e.g., Google Analytics)
  • Payment processors (e.g., Razorpay, Stripe)
  • AI providers for content generation

These providers process data only as needed to deliver services.

Social Media Platforms

When you connect accounts, we act on your behalf to post content.

Legal Requirements

If required by law or to protect our rights.

Business Transfers

In case of merger, acquisition, or sale.

With Your Consent

When explicitly authorized.

6. Social Media Credentials

We use secure OAuth authentication to connect social media accounts.

  • We do not store your passwords
  • Access tokens are securely stored
  • Used only for authorized actions

7. Data Retention

We retain data:

  • As long as your account is active
  • As needed to provide services

Upon deletion:

Data is deleted or anonymized within 30-90 days, unless required for legal or security reasons.

8. Data Security

We implement appropriate safeguards:

  • Encryption (in transit and at rest)
  • Access controls
  • Secure infrastructure
  • Regular monitoring

However, no system is 100% secure.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Request portability
  • Restrict or object to processing
  • Opt out of marketing

To exercise rights: info@postsocial.in

10. Cookies and Tracking

We use:

  • Essential cookies (required)
  • Analytics cookies
  • Preference cookies
  • Marketing cookies

Where required, we obtain consent before using non-essential cookies.

11. Data Processing Roles

  • We act as a data controller for user accounts and platform usage
  • We may act as a data processor when handling user-generated content on your behalf

12. International Data Transfers

Your data may be processed outside your country.

We ensure appropriate safeguards are in place.

13. Children's Privacy

Not intended for children under 13 (or 16 where applicable). We do not knowingly collect such data.

14. Legal Compliance

India

We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act).

GDPR (EEA Users)

We rely on:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Legitimate interests

CCPA (California Users)

You have rights to:

  • Know
  • Delete
  • Opt out
  • Non-discrimination

15. Changes to This Policy

We may update this policy periodically.

Changes will be posted with an updated date.

16. Contact

Anupam Goyal

Sole Proprietor, PostSocial

Email: info@postsocial.in

Website: https://postsocial.in